Loyalty FAQ
- How do I sign up for the rewards program?
- I already have an account. Do I need to create a new one to earn rewards?
- Where can I find all of my rewards account info?
- What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?
- Does it cost anything to begin earning points?
- How do points convert to dollars?
- Is there a limit to how many points I can earn?
- Can I return my order if I redeemed rewards points for a discount?
- I've earned points/VIP tier with my last purchase, but now I want to return it. What will happen to my reward?
- Do points ever expire?
- How is my VIP tier determined?
- What are the benefits of being a Silver tier customer?
- What are the benefits of being a Gold tier customer?
- How do I know which Rewards tier I am currently a member of?
- How will I know when I have reached a new tier?
- I should have earned points for a purchase/incentive but I didn’t see my account balance change. Did I get credit?
- Why didn’t I earn points on my purchase?
- How do I redeem my rewards points?