Shipping
Orders
Returns, Refunds and Replacements
Account
- What is a Professional Account?
- How can I qualify for a Professional Account?
- How do I register for a Professional Account?
- Can I register for a Professional Account if I’m a student?
- How do I make changes to my existing account?
- What do I do if I can’t log in to my trade account?
Billing
Stain Hybrid Brow Dye
- What is Stain Hybrid Dye?
- How long does Hybrid Dye last?
- Do you have instructions available?
- Can I do Lamination and Stain in the same service?
- What is the before and aftercare for Stain Hybrid Dye?
- What is the recommended service timing?
Eyebrow Lamination
- What is brow lamination?
- How does the formula work?
- How long do lamination results last?
- What steps are included in the lamination process?
- Are there any recommended aftercare tips for lamination?
- What treatments can be paired with lamination?
Eyebrow Henna
- What is henna made of?
- Is Henna durable?
- Is there a recommended procedure to follow?
- What aftercare do I need to follow post Henna?
- Can I do lamination and henna in the same service?
- Is henna safe for pregnant and breastfeeding women?
Eyebrow Tint
Eyebrow Waxing
Permanent Makeup
- How many services does one Brow Code Li pigment bottle offer?
- Do the pigments work for any procedure method (manual or machine)?
- Can I mix Brow Code Li pigments with other brands?
- What is the shelf life of the pigment?
- What is the best way to store my pigments?
- Are the pigments vegan?
Heist Brow Soap
- How can you use Heist Brow Soap as a professional brow artist?
- What's so special about Heist Brow Soap?
- What brow type do you need to use Heist Brow Soap?
- Is Heist Brow Soap suitable for all skin types?
- What other products can you pair with Heist Brow Soap?
- Is this product safe to use for pregnant and breastfeeding women?
Rose Water Spray
Alias Brow Lamination Gel
Creamades Brow Pomade
- What's featured in the Creamades Brow Pomade?
- Can I use Creamades as part of my professional brow styling treatments?
- Can I purchase a Brow Pomade bundle if I have a professional account?
- Is there a way to test a shade before committing to the entire Creamades collection?
- Is this product safe to use for pregnant and breastfeeding women?
Imitations Micro Pencil
- What shades are available in the Imitations Pencil?
- Is the Imitations Pencil available for professional salon styling?
- What is the best-selling shade in the Brow Pencil?
- How can I use the Imitations Pencil in my professional brow styling services?
- Is this product safe to use for pregnant and breastfeeding women?
Brow Gold Oil
- How can I use the Brow Gold Oil in my salon?
- Is it safe to use the oil after Brow Lamination, Tint and Henna?
- How much is it to purchase with a Brow Code trade account?
- What's the Gold Oil made of?
- Do I need to patch test the oil on my clients before applying?
- Is this product safe to use for pregnant and breastfeeding women?
Tinted Multi-Peptide Brow Gel
- What's unique about this brow gel?
- Can this gel be paired with other brow cosmetics?
- Is the shade range similar to any other pigmented cosmetics?
- How can I include the Tinted Peptide Brow Gel in my professional brow styling services?
- What are the standout features in the formulation?
- Is this product safe to use for pregnant and breastfeeding women?
Professional Help
Training
Stockists and Distributors
Loyalty FAQ
- How do I sign up for the rewards program?
- I already have an account. Do I need to create a new one to earn rewards?
- Where can I find all of my rewards account info?
- What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?
- Does it cost anything to begin earning points?
- How do points convert to dollars?